Launches and updates
Launch timeline

, update
Improved Android calling sound and stability fixes
Improved Android calling sound and stability fixes release updates the Close Android app to use the phone’s default ringtone and volume, prevent crashes during multiple simultaneous calls, and enhance stability when responding to terminated calls.
CloseCRM Software, Source: close.com
, update
Improved navigation on macOS and Windows
Version 9.3.0 introduces history navigation in the app header with back, forward, and history buttons for each tab and simplifies tab titles to show only the page name and organization.
CloseCRM Software, Source: close.com
, update
Email verification now required to make changes in Close
Starting August 20 2026, Close will require a verified email to create, update, or delete any account data—including leads, contacts, activities, emails, SMS, and tasks—both in the app and via the API; unverified accounts become read‑only until verification, so users should verify shared or bot logins before the deadline to avoid automation breaks.
CloseCRM Software, Source: close.com
, update
Improvement to External Phone Number verification
The system automatically detects already‑verified external numbers, skips the verification call, and adds them directly.
CloseCRM Software, Source: close.com